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NewConcierge on Neighborhood & Estate: an AI agent that works for your boardMeet Concierge, your AI agent

Where communities run well together.

A public website, a resident portal, dues collection, real accounting, voting, and documents, all in one place, with requests and a vendor portal on Neighborhood and up. One flat price, unlimited members, and a monthly email allowance on every plan.

Onboarding starts with a guided demo · Migration scope confirmed up front
One login replaces eight tools
  • Website host
  • Dues processor
  • E-voting tool
  • Mass-email service
  • Accounting spreadsheet
  • Vendor AP
  • Document storage
  • Resident portal
Multiple audiences, one platform

Built for everyone in your community.

Residents, board members, managers, and developers each get a view that fits how they work.

9:41
Oak Ridge Estates
Balance due
$250.00
Pay now
RSVPBlock party
VoteBoard election
ARCFence request
Dues paid
Receipt sent
RSVP confirmed
Block party
Check dues, RSVP, and vote from a phone.
  • Dues balance and history
  • RSVP, vote, and file ARC requests
  • Documents and neighbor messaging
Built forHOAs · Condos · Co-ops · Townhome boards · Neighborhood associations
Everything in one place

One login for everything your community runs on.

Your public website and the back-office books behind it live in one app, so you can stop paying for eight tools that never talk to each other.

Keep everyone connected

A welcoming website and one place for residents to find answers.

  • Editorial site builder
  • Resident portal
  • Announcements & messaging
  • Concierge AI agent
Explore capabilities
Editorial site builder

Drag-and-drop pages with 19 community-tuned blocks, your own domain, and managed SSL. No developers required.

INCLUDED
Resident portal

A portal for every member beyond the board. Dues, events, documents, voting, and requests, all from a phone.

INCLUDED
Announcements & messaging

Reach members over email, web push, and in-app, plus a directory, resident messaging, and emergency alerts across every eligible channel. Newsletters on Neighborhood and up (SMS coming soon).

INCLUDED
Concierge AI agent

Concierge drafts announcements, records payments, schedules events, and answers residents, with you in control.

NEIGHBORHOOD+

Keep the finances clear

Collect dues, reconcile accounts, and plan for the years ahead.

  • Dues, autopay & ledger
  • Books, reserves & tax
  • Bank reconciliation
  • Vendors, bills & payouts
Explore capabilities
Dues, autopay & ledger

Charges, late fees, and FIFO settlement on a real ledger, with payments the board records. Online card and ACH collection with autopay is coming soon; Commonwell will take a 0% platform cut.

PAYMENTS
Books, reserves & tax

Real double-entry GL, trial balance, a reserve-fund study, and year-end 1099-NEC / 1120-H worksheets.

INCLUDED
Bank reconciliation

Link bank accounts, auto-match transactions, and download ledger CSV reports. Optional QuickBooks Online sync requires provider setup.

INCLUDED
Vendors, bills & payouts

Vendor directory, AP bills with GL posting, and COI expiry alerts. Direct ACH vendor payouts on Estate are coming soon.

NEIGHBORHOOD+

Keep decisions moving

Follow requests, gather votes, and keep a clear record of each decision.

  • ARC, violations & maintenance
  • Voting & elections
  • Meetings, minutes & e-sign
  • Developer platform & SSO
Explore capabilities
ARC, violations & maintenance

Residents file, the board triages, and decision or violation letters can be sent from the workflow. Three workflows, one inbox.

NEIGHBORHOOD+
Voting & elections

Identity-separated elections and bylaw amendments with quorum tracking and keyed pseudonymous ballot privacy.

INCLUDED
Meetings, minutes & e-sign

Agendas and minutes, plus e-signature evidence certificates with source, signature, IP, and device audit details.

INCLUDED
Developer platform & SSO

A REST API with HMAC-signed webhooks, SAML single sign-on, and theme tokens for deep integrations.

ESTATE
Pricing

Priced by your needs, not your headcount.

Unlimited members at every tier. Each plan includes a monthly email allowance for announcements and newsletters; invitations to join don't count toward it. Cancel anytime. Self-serve trials are currently paused; book a demo and we'll set up your community with you.

Block

A single self-managed community · unlimited members
Regular price: $39/mo
Annual price: $32.50/mo
$390 billed yearly · save $78
or $39/mo month-to-month
  • Unlimited members
  • 1 custom domain
  • Public site + branding
  • Dues, ledger & accounting
  • Voting & elections
  • 1 GB documents
  • 500 emails/mo
  • Email support
Book a demo
POPULAR

Neighborhood

For a mid-sized board · unlimited members
Regular price: $99/mo
Annual price: $82.50/mo
$990 billed yearly · save $198
or $99/mo month-to-month
  • Everything in Block
  • ARC + maintenance + violations
  • Newsletter builder + forms
  • Vendor portal + COI tracking
  • Concierge AI agent
  • Custom CSS + code editor
  • 10 GB documents
  • 3,000 emails/mo · SMS coming soon
  • 3 custom domains
Book a demo

Estate

Property managers · up to 5 communities
Regular price: $249/mo
Annual price: $207.50/mo
$2,490 billed yearly · save $498
or $249/mo month-to-month
  • Everything in Neighborhood
  • Multi-community (up to 5)
  • Vendor payouts (direct ACH, coming soon)
  • REST API + webhooks
  • SAML single sign-on
  • 50 GB documents
  • 15,000 emails/mo per community · SMS coming soon
  • Unlimited custom domains
  • 7-year audit-log retention
Book a demo

Enterprise

Full portfolio · custom community limits
Custom
Contact us
Volume billing, annual/quarterly
Scope and terms defined with sales
  • Custom portfolio scope
  • Negotiated email capacity · SMS coming soon
  • Custom community limits
  • SAML SSO
  • Contract terms defined with sales
  • Onboarding and support plan
Talk to sales

Optional add-ons: Extra storage · +100 GB ($12/mo), 7-Year Audit Archive ($9/mo). See complete plans, limits, and add-ons.

oakridgehoa.org
Blocks
Hero
Events
Docs
Gallery
FAQ
Oak Ridge EstatesEventsDocsPortal
Hero
Welcome to
A friendly place to call home.
Resident portalPay dues
184
Homes
1998
Founded
12 ac
Common areas
Community website

A real website, not just a member portal.

Competitors give your community a login. Commonwell gives it a real public website too, one the board builds and controls, on your own domain, no developer required.

  • Drag-and-drop builder: 19 community-tuned blocks: hero, events, news, documents, your board, galleries, FAQs, and contact forms. No code, no template wrangling.
  • Unmistakably yours: Palettes, fonts, dark mode, your own brand accent color, and your own domain with managed SSL.
  • Connected to your live data: Events, news, documents, the board roster, and dues buttons pull from the same app, keeping public information aligned with the board's records.
Money & accounting

The back office your treasurer has been missing.

Most tools stop at collecting dues. Commonwell handles the rest too: a full general ledger, reserve planning, bank reconciliation, accounts payable, and year-end tax docs, all in the same place.

  • Dues on a real ledger: Assessments, late fees, and per-unit overrides built in, with payments the board records. Online dues with autopay, settled to your community's own Stripe account at a 0% platform cut, are coming soon.
  • Real double-entry accounting: A proper general ledger with funds, journal entries, and a trial balance your CPA can work from.
  • Reserve study, built in: Project your reserve fund years out and catch underfunding early, with a contribution suggestion each year.
  • Bank rec + exports: Link accounts, auto-match transactions to the ledger, and download Commonwell CSV reports. Optional QuickBooks Online sync can be enabled after provider setup.
  • AP, bills & vendor payouts: Enter bills with GL posting, track COI expiry, and prepare 1099-NEC at year-end. Direct ACH vendor payouts on Estate are coming soon.
commonwell.app/admin/accounting
Account balances · Operating Reconciled
1000 · Operating cash$142,380
1100 · Dues receivable$8,250
3000 · Reserve fund$96,500
4000 · Dues income$311,900
Reserve projection · 78% funded
Bank txn matched
QuickBooks · Optional setup
ConciergeOak Ridge Estates
Record Jane Smith's $250 dues payment and email everyone about Saturday's cleanup.
I prepared two actions for your review. Nothing changes until you confirm each one:
Record $250 from Jane Smith
Apply to May dues · email receipt
Confirm
Announcement: Saturday cleanup
184 residents · email + push
Confirm
Concierge AI agent

Ask in plain English. Stay in control.

Concierge is wired into your community's real data and tools. Ask how dues are looking and get a live answer, or prepare a write action and confirm it before anything changes.

  • Draft an announcement
  • Record a payment
  • Schedule an event
  • Triage the request inbox
  • Send a violation notice
  • Check the reserve fund
Available on Neighborhood & Estate · every write action confirmed by you
Built for modern communities

How Commonwell compares.

Most community software charges per unit, treats a real website as an upsell, or hides its price behind a sales call. Commonwell is one flat rate with unlimited members, a real dues ledger, full accounting, and a real page editor. Here is how it lines up against the platforms boards shop against.

FeatureCommonwellPayHOABuildiumAppFolioVantacaCINC
Starting price$39/mo$54/mo$62/moQuoteQuoteQuote
Pricing modelFlatBy unitsTier + per-txnPlans + minimumsEnterpriseEnterprise
Flat regardless of unit count✓NoTieredMinimumsQuoteQuote
Public website capabilityCustom siteWebsite builderMarketing siteProperty sitesBranded portal/appBranded site/app
Visual page editingDrag-and-dropWebsite builderTemplatesProperty sitesNot advertisedNot advertised
Dues settled to connected accountComing soon✓Own processorOwn processorVantaca PayPartner banks
Accounting & general ledger✓✓✓✓✓✓
Reserve-fund study built in✓Not advertisedNot advertisedNot advertisedNot advertisedNot advertised
ARC + violations + maintenance✓ Neighborhood+✓✓✓✓✓
Voting & elections✓✓ARC votingNot advertisedARC voting✓
AI assistant / agent✓ Neighborhood+Penny AI chatbotLumina AIRealm-XHOAiCephai
Custom CSS / code editor✓ Neighborhood+Not advertisedNot advertisedNot advertisedPortal CSSNot advertised
REST API + webhooks✓ EstateNot advertisedPremiumPlus / MaxOpen API125+ APIs
Swipe to compare all six platforms →

Features and pricing as of October 2026, from public vendor pages. We refresh this comparison annually. Read the full comparisons: vs PayHOA, vs Buildium, vs AppFolio, or all comparisons.

Built for board reality

Less inbox. Fewer spreadsheets. Clearer handoffs.

One operating system

Replace scattered logins, inbox approvals, and private spreadsheets with shared workflows the whole board can see and hand off.

Answers without archaeology

Connect dues, bank activity, bills, and the general ledger so a treasurer can trace a number without reconstructing it across separate systems.

A quieter inbox

Keep requests, decisions, documents, and resident updates on the same record instead of rebuilding context across email threads.

  • Hosted paymentsPCI DSS Level 1 provider · designed for SAQ A scope
  • EncryptedTLS in transit · encrypted at rest
  • WCAG 2.1 AA targetAutomated checks + accessibility statement
  • Audit logAdministrative and security events attributed and timestamped
  • Privacy controlsData export + reviewed deletion requests
  • SAML SSOSingle sign-on on Estate

Questions, answered.

Who is Commonwell for?
Residential communities that want to run in one place: condos, co-ops, HOAs, townhome boards, and neighborhood associations. Pricing is by plan rather than resident count.
What's included?
Every plan includes a public website, resident portal, dues and accounting, events, voting, documents, a member directory, reports, and an audit log. Neighborhood adds ARC, violations, maintenance, forms, newsletters, and the vendor portal; Estate adds multi-community management, vendor payouts once online payments are active, SAML SSO, and the API.
What can residents do in the portal?
Check their dues (and pay online once the community has online payments), RSVP to events, vote in elections, message neighbors, download documents, and file ARC and maintenance requests (Neighborhood and up). It all works from their phone, and boards switch each section on or off.
How does dues collection work?
Every plan tracks assessments, late fees, and payments on a real ledger, including checks and other payments the board records. Once online payments are active for your community, residents can also pay by card or bank (ACH/eCheck), with optional autopay; Stripe processes those as direct charges on the community's connected account, where proceeds settle. Commonwell takes a 0% platform cut; configured Stripe processing fees still apply.
What about accounting?
You get a general ledger with funds, journal entries, a trial balance, budget-vs-actual variance reporting, inter-fund transfers, reserve projections, bank reconciliation, accounts payable, and year-end 1099-NEC and 1120-H worksheets. Commonwell reports can always be downloaded as CSV; optional QuickBooks Online sync requires provider setup.
Is there a per-resident fee?
No. Every plan includes unlimited members for a flat monthly price of $39, $99, or $249. Email is a monthly allowance for announcements and newsletters (500, 3,000, or 15,000 emails); invitations to join don't count toward it, and a community that needs more moves up a plan. Tiers differ by features and included storage, email, SMS, domain, and community capacity; optional add-ons and payment-processing fees are separate.
Can we use our own domain?
Yes, on every plan, with managed SSL. Keep the domain at your current registrar and we handle the routing and the certificate.
What's Concierge?
An AI agent wired into your community. Ask how dues are looking and get a live answer, or tell it to record a payment, send an announcement, or schedule an event and confirm with one tap. Available on Neighborhood and Estate.
Can we migrate from another platform?
The built-in member-roster importer currently accepts PayHOA and HOA Express exports. For balances, documents, history, or another source, confirm the migration scope with sales before you plan a switch.
Do you handle architectural review and rule enforcement?
Yes, end to end on Neighborhood and Estate. Residents submit ARC requests with photos, boards approve or deny with one-click letters, and violations escalate automatically through your tiered fine schedule and notice templates, posting fines straight to the owner's ledger. Delinquent dues run through a staged collections workflow the same way.
Is there an API?
Yes, on Estate: REST endpoints, HMAC-signed webhooks for member, payment, and announcement events, and SAML single sign-on. Manage keys at /admin/developers.
Are the apps accessible?
Accessibility is an ongoing practice. We target WCAG 2.1 AA across the admin, resident, vendor, and public-site experiences, run automated accessibility checks, publish an accessibility statement, and provide a feedback channel. This is not a third-party conformance certification or a guarantee of legal compliance.
How do you handle security and our data?
Card entry is outsourced to our PCI DSS Level 1 payments provider, and Commonwell is designed for SAQ A scope; final classification and attestation depend on the deployment and compliance review. Data is encrypted in transit and at rest, and administrative and security-relevant events are audited. Residents can export their data and request deletion from their profile. Operational personal data is erased or anonymized; only minimum financial, tax, signed-consent, opt-out, security, and legal-claims records may remain for the applicable retention period. We never sell your data.
Can a management company run multiple communities?
Yes, on any plan: a community's owner or administrator sets up a management organization and can run up to 5 communities from one dashboard, each with its own plan, branded site, dues, accounting, and portal. One Estate subscription can also pay for up to 5 communities. Need more? Talk to us about Enterprise.
Book a demo

See it live.

30 minutes. We'll walk through the platform live and answer anything specific to your community.

We’ll follow up to find a time · Or email sales@commonwell.app
Tell us about your community
We'll never share your information. Demo requests go to sales@commonwell.app.

A nicer home, on the internet.

Book a demo to start guided onboarding. PayHOA and HOA Express member-roster imports are built in; we’ll confirm any additional migration scope with you.

Book a demo
GUIDED ONBOARDING · SCOPE CONFIRMED UP FRONT